The easiest way to get a virus into your system is through email. Social engineering tactics make
it easy to trick computer users into opening virus infected emails. In fact, over 85% of all virus
infections occur via infected emails. These infections can result in up to 20 lost work days and
dozens of hours in recovery time. With lost productivity and cleanup, these catastrophes cost businesses
an average of $10,000 an incident.
EPOscan scans all inbound emails and attachments to protect your system and network from over
64,000 costly and destructive macros, viruses, and trojan horses.
EPOscan works with all existing email systems and hosting services. By utilizing the EPOscan
service, you don't need to install or maintain any hardware or software. As well, we update the
EPOscan virus database several times a day to ensure that we are scanning for the most recent viruses
that are circulating.
How does EPOscan work?
Through records stored in your domain's DNS records, all electronic mail is routed through the
What if EPOscan has sent me a message?
Any attachments are decoded and uncompressed. The attachments and the email message are then
scanned for viruses.
NOTE: Some viruses are engineered to make extraction from the email difficult on the fly. Therefore, we can not
guarantee that we will detect every virus.
If everything scans clean, the message is then sent on to the recipients normal mail server for
If the message or attachment scans positive for a virus, EPOscan will attempt to disinfect
the message. If successful, the message is then sent on to the recipients normal mail server for
processing. If the virus can not be removed, the attachment is destroyed and a notification
message is then sent to you and the original sender informing you both that the message was
infected with a virus and destroyed.
If you've been sent a message informing you that you've been protected by EPOscan, then you
don't really need to do anything. If the sender of the message was really the one listed in the
email, they'll be notified that their system is infected and they can take the necessary steps to
solve the problem.
I already have virus scanning software. Why do I need EPOscan?
If you've been listed as the sender of an infected email, you need to determine whether or not your
system is truly infected. Keep in mind that many of today's viruses cloak the actual sender of
message so that the virus can continue propogating itself without interruption.
Regardless, any message should be a reminder that highly destructive viruses are all over the
Internet and that you should do whatever you can to protect yourself from them.
How often do you update the definition files for your virus software? Ours are updated
several times a day. In some cases, 5 or 6 new viruses can be discovered a day. Most people
update their definition files when it's too late. EPOscan gives you a first line of
defence against early virus attacks.
Why does NISA scan for viruses and my ISP doesn't?
We can't really answer that question because we don't know how much your ISP knows about email.
What we do know is that we've got over 20 years of experience in developing email solutions. One
of the needs we recognize is the need to cut down the amount of viruses being sent via email.
Do I need my own virus scanning software
EPOscan is not intended to protect your computer or network from viruses. You can get
viruses into your computer from a variety of exposures:
How does can EPOscan integrate into my current email?
There are many other sources as well. You should have virus scanning software installed on your
computer or at very worst, scan with an up-to-date online service on a regular basis (weekly or
every couple of days). EPOscan is simply a line of defence against email-borne viruses.
- software downloaded from the Internet
- websites with harmful programs embedded in the code
- MP3 music files
- infected documents from friends and co-workers
- infected diskettes
This really depends on your email address. If you have an email address in your ISP's domain
(ie firstname.lastname@example.org), then you would need to change your email address to an address that we
host. You don't need to change your ISP to do this, just stop using their email address or
forward it to ours. How you connect to the Internet doesn't have to have anything to do with
your email (or your website if you have one).
How much does EPOscan cost?
If you have your own domain and use an email address on that, you can either move your hosting to
NISA, or have the MX record redirect to us. You can even keep your website hosting where it is
and have us handle all of your email services.
If you have your dialup access with NISA or use NISA to
host your website, EPOscan services
are included at no extra charge.
Contact us for a quote on hosting or EPOscan services for
your existing email setup.